E1: 42: 48: Duplicate WO Text Attachments After Applying Bug 32823412 Where Created Sales Order / Work Order On Credit Hold From Blanket/ Sales Order Generation - P420111 (Doc ID 2899435.1)

Last updated on OCTOBER 17, 2023

Applies to:

Symptoms

After applying Bug 32823412 - BLANKET RELEASE DETAIL ATTACHMENT DUPLICATES ATTACHMENT P42101, there are new problems with attachments on Work Orders created from the Sales Order side.
The Sales Order created from SO Generated from a Blanket (P420111) with a Credit Hold, related work order (WO), and Detail Attachment, shows duplicate attachments on Work Order Revisions (P48013).

The issue can be reproduced at will with the following steps:
1. Version Sales Order Entry (P4210) to default SO order type, W line type and C1 hold code, attach the version to Blanket Sales Order Generation (P420111).
2. Create Sales Blanket via SO Entry (P42101) with header and detail attachments.
3. Via SO Blanket Sales Generation (P420111), Release the Full Qty via Row Exit
4. Take Form Exit and SO Generation
5. Created SO with Credit Hold and shows one attachment
6. Check WO revisions (P48013) and shows duplicate Detail Attachment

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.