E1: 76M: When Updating a Zero Payment in P04571 in the R04576 with Mexico Localizations Receiving Error: Record Invalid in Work Center (Doc ID 2900459.1)

Last updated on JUNE 29, 2023

Applies to:

Symptoms

Trying to Update a zero payment with Mexico Localization on and the output of A/P Auto Payment Register (R04576) gives error “One or More Payments did Not Update.  Check Message Center for Description”.  Check the Work Center and receive “Error: Record Invalid”.

Steps to duplicate the issue:

1. Turn on P0092 (User Profile) - Mexico Localization
2. Create a Pre-Payment voucher (P0411) with Withholding Concept Income and VAT both are EXE – Tax Ex = V and Tax Rate= MX16
3. Post (R09801) Pre-Payment voucher
4. Create a manual payment (P0413M) for the Positive Pay Item
5. Post (R09801) manual payment
6. Create a voucher (P0411) with Withholding Concept Income = RSC and VAT = HON  – Tax Ex = V and Tax Rate= MX16
7. Post (R09801) voucher
8. Create a Debt Memo (P0411) with Withholding Concept Income and VAT both are EXE – Tax Ex = V and Tax Rate= MXZERO
9. Post (R09801) Debit Memo
10. (P0411S) set the negative pay item of the pre-payment voucher to a pay status A
11. Create an Auto Payment (R04570) for these 3 vouchers, in (R76M570) it should equal to 0 for a 0 payment
12. Write the payment - (P04571)
13. Update (P04571) the payment - Get errors in (R04576)

Changes

Cause

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