E1: ORCH: When Run Orchestrator to Submit UBE Not Returning Error when Incorrect Queue is Passed into Variable (Doc ID 2904292.1)

Last updated on JANUARY 02, 2024

Applies to:

Symptoms

We are transitioning to a new system, and we have opted to utilize the Orchestrator scheduler for our nightly UBE jobs. We normally want a notification email if a UBE does not submit correctly, which we can do by checking the status. We are submitting the UBE's without fire and forget enabled. However, in trying to simulate different sorts of errors, we have tried to submit the UBE to a queue that does not exist on a server. This _should_ throw an error regarding the queue not existing, which we can see in the orchestrator log, but instead the orchestration just hangs for a long period of time and does not pass an error.

Customer is submitting UBE's without fire and forget enabled. However, in trying to simulate different sorts of errors, they have tried to submit the UBE to a queue that does not exist on a server. This should throw an error regarding the queue not existing, which can be seen in the orchestrator log, but instead the orchestration just hangs for a long period of time and does not pass an error.

STEPS TO REPRODUCE

1. Create a Report to be called by Orchestration where Queue is an input variable
2. Run test where Queue is entered correctly and see the job completes successfully
3. Run test where Queue is incorrect and see that processing never ends.
4. View AIS server debug log and see SEVERE error:

Cause

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