E1: 07: Interim Entry-P070701 Generates Web Client Exception Message When Trying To Process Timecards (P051121) With One Time Overrides (Doc ID 2904913.1)

Last updated on APRIL 09, 2023

Applies to:

Symptoms

After installing ESU JN20001 if you pull Time Entry (P051121) with One Time Override (OTO) attached, into an Interim (P070701), it will not process. A Select Application Failure Header
Label message is received as well as a Web Client Exception error message. The interim does not process.

Steps:

1. Enter time card in P051121 for Hourly weekly employee and click save/ok. Either refresh or close and come back into grid.
2. Add a OTO (One Time Override) through time entry - Row exit to P07OTO1 using a benefit DBA code.
3. Add an Interim by pulling in the time entry (from above) for the employee.
4. Click OK, the system processes for a while and you eventually receive a Select Application Failure Header Label message.
5. Next you receive a Web Client Exception message.
6. Click OK on the message and system brings you back to Interim Entry form.
7. Interim is not saved after the only option of cancel is clicked.
8. Go back to Speed Time Entry (P051121) and review this timecard which nowchas a lightning bolt image on the record. Only option at this point is to delete timecard.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.