E1: 43S: Buyer not Notified in P43181 (Purchase Order Approval) if the Supplier Cancels a Partial Quantity in PO Order Acknowledgement (P43S01) (Doc ID 2910118.1)

Last updated on NOVEMBER 17, 2022

Applies to:

Symptoms

When a supplier acknowledges a partial quantity and clicks cancel remaining in the P43S01 (SRM - PO Acknowledgement), the P43181 (Purchase Order Approval) does not notify the buyer that part of the quantity has been cancelled. It has the same message as if the supplier acknowledged a partial quantity, but did not cancel the remaining. The P43181 shows the message Split Type - Partial for both scenarios.

STEPS TO DUPLICATE

    1. Enter a purchase order using the P4310 that has a supplier setup for Supplier Self Service.
    2. Login as the supplier and go into the P43S01. Acknowledge part of the quantity and click cancel remaining check box.
    3. Login as the buyer and go into the P43181. The Split Type - Partial is seen in the P43181 for the buyer. This is the same message the buyer receives if a partial quantity is acknowledged and the remaining quantity remains open to ship.

Changes

Cause

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