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E1: WRKFLW: Emails Fail With Error "501 Syntax: EHLO hostname" When SMTPAuthEnable=true in 9.2.7 (release 23) (Doc ID 2918145.1)

Last updated on DECEMBER 30, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After installing Tools 9.2.7 and configuring authenticated SMTP messaging, emails are not sent anymore.

Following error is seen in the jde.log:

 STEPS TO REPRODUCE
==================
1. Setup SMTP Authentication

JDE.ini

[JDEMAIL]SMTPAuthEnable=true
SMTPConnectionType=STARTTLS
SMTPUsername=SMTP_USER


2. Run an UBE and verify the email completion if received.

Changes

 Upgrade to 9.2.7 and enable SMTP authentication.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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