E1: WRKFLW: Emails Fail With Error "501 Syntax: EHLO hostname" When SMTPAuthEnable=true in 9.2.7 (release 23)
(Doc ID 2918145.1)
Last updated on FEBRUARY 27, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
After installing Tools 9.2.7 and configuring authenticated SMTP messaging, emails are not sent anymore.
Following error is seen in the jde.log:
STEPS TO REPRODUCE
==================
1. Setup SMTP Authentication
JDE.ini
[JDEMAIL]SMTPAuthEnable=true
SMTPConnectionType=STARTTLS
SMTPUsername=SMTP_USER
2. Run an UBE and verify the email completion if received.
Changes
Upgrade to 9.2.7 and enable SMTP authentication.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |