My Oracle Support Banner

E1: 48S: System Clears Discount % (DCP) After Entering and Tabbing Out in Workfile Entry (P4812) (Doc ID 2932173.1)

Last updated on MARCH 01, 2023

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When entering a Work File (ad hoc) record and manually entering a value in the Discount % field (DCP), the system immediately clears the value upon tabbing out.

Steps:
1. In Work with Workfile (P4812), click on the add button.
2. In the Worfile entry form, enter a G/L Date, Account Number and Cost Amount.
3. Enter a whole number value in the Discount % (DCP) field and tab out. Notice that the system immediately clears the value.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.