E1: OCI: JAS : Unable To Login To E1 JAS Instance With "useOracleDBConnectionPool=true" Setting In jdbj.ini, Resulting In "Sign in Error: An Unknown JAS Sign in Error Occurred
(Doc ID 2933732.1)
Last updated on JUNE 08, 2024
Applies to:
JD Edwards EnterpriseOne Tools - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On a new JDE One-Click 9.2.6.x on-premise installation with Oracle 19c as database, when attempting to log in to the JAS instance with the "useOracleDBConnectionPool=true" value set in the JDE jdbj.ini setting, the JDE web client fails to authenticate the end user. This issue occurs consistently when the "useOracleDBConnectionPool=true" value is set. However, the issue is not observed when the value is set to "false".
The user is presented with an on-screen error message as shown below.
In the e1root.log, you will see the below errors
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upon successful One-Click on-premise Installation with Oracle 19c as database.
2. Attempt to Login to JAS Instance with a valid E1 user and password
3. Notice the above error denying the End user login
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |