E1: 42: Free Good Line Not Cancelled By Inventory Commitments UBE (R42997) When Ordered Item Line Is Cancelled (982/999) (Doc ID 2934585.1)

Last updated on JUNE 20, 2023

Applies to:

Symptoms

When the Inventory Commitment (R42997) UBE cancels an order line with insufficient inventory and that line is connected to a free good adjustment, the free good adjustment line is left open.

Steps to Duplicate:

1. Setup a Stock Item with no Inventory in the branch plant.
2. Set the Item Branch record with the Backorders Allowed checkbox unchecked.
   1. With this setting if there is no inventory, the quantity ordered will be canceled not backordered.
3. Create a Price Adjustment Definition (P4071) for a Line Level Adjustment with a Quantity Level Break.
4. Add the Adjustment to a Price Adjustment Schedule (P4070).
5. Add Price Adjustment Schedule to the Customer Billing Instructions (P03013).
6. Create an Adjustment Detail (P4072) record with Basis Code 1 and Factor Value 0.
7. Select record and Row Exit to Free Goods.
8. On Free Good Revisions (P4073) Add Free Good Non-Stock Item.
9. Setup a Version of SO Entry (P42101 and P4210) with availability checking turned off.
10. Create a Sales Order (P42101) for the main item.
    1. The line is bold because a free good is attached.
    2. Save the order.
11. Reinquire (P42101) and note that the Free Good line was added.
12. Now run Inventory Commitment UBE (R42997) with data selection on the order.
13. Reinquire (P42101) and notice:
    1. The main line is canceled at status 982/999.
    2. The free good line is still open (910/540) and was not canceled.

Changes

Cause

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