E1: 42: Related Purchase Order (P4310) is Zero When Created from a Released Sales Quote (P420111) and Where Cost was Manually Entered (Doc ID 2939081.1)

Last updated on MARCH 31, 2023

Applies to:

Symptoms

When manually entering price and cost in a Sales Quote that has a line type set up to generate a Purchase Order, upon releasing with Quote Release (P420111), the system creates the new Sales Order with cost and price, however the Purchase Order is created with zero cost.

Steps
1. A Sales Quote (P4210, SQ) is entered for a line type that has Line Type Constants set to Generate a Purchase Order.
2. The end user manually enters the cost and then takes the row exit to Price History to manually enter a price.
3. After saving, inquire on the SQ order (P4210); there is a price and cost.
4. Release the SQ via P420111 to create the Sales Order and related Purchase Order.
5. Inquire on the Sales Order (P4210); the cost and price are correct.
6. Inquire on the generated Purchase Order (P4310); the Amount to Receive is blank.
7. Test a Sales Order that is created directly with the same line type; the related Purchase Order has the Amount to Receive (cost) correct.

Changes

Cause

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