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E1: 32: Configured Sales Order - P4210 Triggers Web Client Exception in BSFN InitConfiguratorData_D3202300A - B3202300 for More Than 500 Work Orders (Doc ID 2940992.1)

Last updated on APRIL 07, 2023

Applies to:

JD Edwards EnterpriseOne Configurator - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When creating a sales order for a configured parent that requires cutting more than 500 work orders for different configured children, the system triggers the following web exception error:
"WEB CLIENT EXCEPTION
An exception has been caught by the Web client. Please contact your system administrator. See log for details. Exception id =Exception_YYYY-MM-DD 11:45:28.524_USER   There was a problem with the server while running the business function InitConfiguratorData_D3202300A.
The server may still be available, but because of state information, the entire unit of work must be resubmitted.
Please exit the application and restart it. Post Dialog is Initialized Line number 38 P3210_W3210B".

The issue can be reproduced at will with the following steps:

  1. P4101 / P41026 - Create 3 configured items (A, B and C) - Stk Ty = C, Ln Ty = W and one purchased component (D) - Stk Ty = P, Ln Ty = S.
  2. P3291 - Define one required (R)segment for each configured item.
  3. P3293 - Define P AIRs for each configured item:
    - Top parent configured item A has 10 identical unconditional P AIR records to insert the same configured child B
    - Configured child B has 50 identical unconditional P AIR records to insert the same configured child C
    - Configured child C has a single unconditional P AIR record to insert purchased component D
  4. P4210 ZJDE0008 - Create a sales order for a Required Quantity of 1 EA for top parent configured item A; upon entering all required values and tabbing down in P4210 screen, the system triggers the pop-up "Select Application Failure Header Label"
  5. P3210 is displayed and the following Web Exception Error pops-up:
    "WEB CLIENT EXCEPTION
    An exception has been caught by the Web client. Please contact your system administrator. See log for details. Exception id =Exception_YYYY-MM-DD 11:45:28.524_USER   There was a problem with the server while running the business function InitConfiguratorData_D3202300A.
    The server may still be available, but because of state information, the entire unit of work must be resubmitted.
    Please exit the application and restart it. Post Dialog is Initialized Line number 38 P3210_W3210B".
    The transaction cannot be saved, all related work orders cannot be created, and the user needs to close at least the P4021 application.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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