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E1: TR: SVM: Deployment Server Tools Release Upgrade Fails With Message: "could not install the deployment server service correctly" (Doc ID 2944275.1)

Last updated on MAY 26, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Generic Windows

Symptoms

Getting errors while trying to change the component\Tools Release of the Deployment Server. The following message is seen on screen:

Unable to change the tools release of the deployment server instance <instance name> to software component.
an exception was thrown during the process : could not install the deployment server service correctly.
This might be the result of missing Microsoft Visual Studio runtime DLLs on your system.

and the following in the Server Manager log:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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