E1: 42: Copying Sales Order (P42101) with Completed Work Order Hard Commits New Sales Order (Doc ID 2947897.1)

Last updated on MAY 10, 2023

Applies to:

Symptoms

When Copying a Sales Order that has a Closed Work Order attached with a Lot Number populated, the newly created Sales Order is Hard Committed. This causes a problem when performing a Partial Work Order Completion on the Work Order attached to the Sales Order created from the copied order. Client expects new Sales Order to be Soft Committed.

Steps to Duplicate:

1. Using Sales Order Inquiry (P42101) find a closed Sales Order with a Completed Work Order attached and a Lot Number assigned to the sales order line.
2. Select the order line and click on the Copy Button on the Tool Bar above the Sales Order Inquiry screen.
3. On the Enter New Order screen the lines from the copied order are populated.
   1. The Location from the previous sales order line is populated.
      • The Location on the line is the item's non-blank primary location.
   2. The Lot Number from the previous sales order’s completed work order is populated.
   3. Blank out the lot number field.
   4. Save the new order.
4. Click Find on the Sales Order Inquiry (P42101)
   1. Notice a NEW Work Order Number was populated as expected.
   2. Notice the Lot Number field is Blank as expected.
   3. Notice the Location field is populated with the item's non-blank primary location.
5. Go into the databrowser and bring up the Sales Detail (F4211) record(s) for the new order.
   1. Scroll to the Committed (H/S) field (F4211.COMM) which is set to "H" (Hard Committed) on the new order even though the Lot Number was removed from the line.
6. Perform a partial Work Order Completion (P31114) on the work order attached to the new Sales Order.
7. Check the Item Ledger (P4111) and verify the partial quantity was added for the work order completion.
8. Return to Sales Order Inquiry (P42101) Click Find.
   1. The order line did not split.
   2. There should be 2 lines; one Soft Committed with no Lot and another hard committed with a Lot Number
   3. Status should be updated on the line with the partial completion.

Cause

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