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E1: AIS: JAS: Users Sessions Are Pilling up on Ais Server Instance and on the Dedicated E1 HTML Instance and Eventually the E1 HTML Server Crashes (Doc ID 2951939.1)

Last updated on JUNE 02, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The user sessions on AIS server instance and on dedicated E1 HTML instance are pilling up. In some cases, because there is a huge number of accumulated sessions, the dedicated E1 HTML instance is crashing. The sessions shown in Server Manager Management Console were identified that are created by an external Rest API service which connects to the AIS server.

The AIS sessions shown in Server Manager Management Console:

The E1 HTML sessions shown in Server Manager Management Console:

Steps to replicate:

1. Launch the external Rest API service;
2. Monitor the user sessions registered in AIS instance and in the dedicated E1 HTML instance

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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