E1: ORCH: An Orchestrator Exception Occurs "503 Service Unavailable" and "Job Not Found" in the AIS Server Log Even Though the Job Completed Successfully in JDE (Doc ID 2962548.1)

Last updated on AUGUST 25, 2023

Applies to:

Symptoms

Orchestrator exception - Job Not Found but job completes normally

Customer has an orchestration that runs to generate a report based on a category code and then ftp’s the report to a server. This orchestration runs over 50+ category codes.
When they run the process, they found exceptions in the exception monitor for 3 reports. The reports ran and completed normally but Orchestration returned an exception. 

There were two jobs that were skipped.  They both processed successfully in JDE.

During the status check, this message occurs in the AIS server debug log and then it stops monitoring for the job completion.

Changes

Cause

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