E1: 43: PO Approvals (P43081) Does Not Enter Expected Reapproval Levels With Partial Receipt and Cancelled Lines (Doc ID 2968124.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Symptoms

The PO approval (P43081) process is not entering the expected Approver Levels with a partially received PO line, and subsequently cancelling that line.

Steps To Duplicate:

1. Create an approval route (P43008) with two approvers, where the Level One approver starts form $1.00 and the Level Two approver from $100.00.
2. In P4310 for the approval tab processing options make sure that following options are set:
   1. Option 1 route code is specified. 
   2. Awaiting approval status is set to 230,
   3. Approved status is set to 280.
   4. Option 4 value is 2 = Reapprove on change to user-activated critical fields only (to follow the P43080 Approval Critical fields set-up).
3. A non-approver adds a P4310 Purchase Order with one line only for a S line type for extended cost of $150.00.
4. The order enters the approval route for both Level 1 then Level 2 approvers, as expected, and both sequentially approve the order. 
5. A non-approver partially receives (P4312) the order for an amount of $100.00.
6. A non-approver enters the P4310 and form exits to cancel line 1.
7. In F4301 OTOT the Order amount shows for $100.00.
8. Non-approver enters the P4310 and adds a second S line type for a different item for an amount of $5.00.
9. In the F4301 the order amount (alias OTOT) shows as $105.00.
10. In P43081 (Order Awaiting Approval) the First approver approves the order.
11. In P43081 (Order Awaiting Approval) the Second approver is not showing any order to approve despite F4301 showing amount open of $105.00. 
    1. Since the Second Level approver has a From Amount of $100, and the Order Amount (alias OTOT) is $105, it's expected that the Second Level approver needs to approve the order as well.

Changes

Cause

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