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E1: 76A: Credit Note Invoice Process Applies Incorrect Tax Rate (Doc ID 2969607.1)

Last updated on AUGUST 22, 2023

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

With AR localization ON, a credit memo is raised against a specific line of an invoiced sales order. When the credit memo is invoiced, the tax value written to the F76A18 table is based on line 1.000 of the referenced sales order, not the specific line; the specific line’s tax rate and amount may differ from line 1.000’s values.

 

STEPS TO DUPLICATE: 

  1.  Activate AR localization; add or locate 3 tax rates to be used under a Tax Group (P76A15). 2 of these rates are for ‘Percepcion’ tax. Add the specific tax percentages for all 3 rates in the Tax Definition application (P76A10). The sum of the 3 taxes is 10.5% (10% base, 0.2% and 0.3% Percepcion) 
  2.  Raise an order for 2 lines, and note that the correct tax total is displayed in the Order Acceptance form.
  3.  Run the invoice process over line 1.000 only and confirm that the correct tax value is written to the F76A18 table.
  4.  A new tax value is added under the P76A10 application, for the non-Percepcion rate. For example, raise the 10% rate to 15%.
  5.  Add a third line to the same order – the Order Acceptance shows the correct tax of 15.5% (15% + the Percepcion tax)
  6.  Invoice the 3rd line, the correct tax amount appears on the PDF and in F76A18.
  7.  Raise a Credit Memo against Line 1.000 of the sales order – the Order Acceptance form shows the current tax rate of 15.5% is used. But when the credit order is run through the invoice process, the original tax percentage of 10.5% is seen on the PDF and in the F76A18.
  8.  Repeat the Credit Memo process for Line 3.000 of the sales order – again the Order Acceptance form shows the 15.5%, but when this credit order is invoiced, it incorrectly writes a 10.5% tax on the PDF and in F76A18. This line was created at 15.5% and so this tax rate should be used in the Credit Memo. The system is retrieving tax from line 1.000 of the sales order.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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