E1: 42: Sales Update (R42800) Does Not Create Revenue Journal Entries (F0911) for Items Sold at Zero Price
(Doc ID 2970812.1)
Last updated on MARCH 29, 2024
Applies to:
JD Edwards EnterpriseOne Sales Order Entry - Version 9.1 and laterInformation in this document applies to any platform.
Symptoms
Sales Update (R42800) Report Shows No Journal Entry for Revenue G/L Account for Item Sold at Price of Zero and no Revenue Account appears in the Journal Entries (F0911) table.
Steps to Duplicate:
- Create a sales order for an item with a price of zero.
- Process the order through Sales Update (R42800)
- Sales Update (R42800) Report PDF shows no Journal Entry for Revenue G/L Account for the Item Sold at Price of Zero.
- Check the Journal Entries (F0911) table.
- There is no entry Journal Entry for the Revenue Account for an Amount of 0.00.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |