E1: 43: P4314 - Lines Added During Voucher Match Show as Open Amount in Purchase Order Details (F4311) After Voucher Is Reversed (Doc ID 2973639.1)

Last updated on SEPTEMBER 13, 2023

Applies to:

Symptoms

When user reverses a voucher that had lines added (OP=4) during voucher match, the system correctly reverses the lines from the purchase order, however an open amount related to the added lines is incorrectly shown for the order..

Steps:

1. Setup - P43008 – Have approval route setup for requisitions and other orders different than Order type “OS”
2. Setup - P400951 – Customer has Default Location & Approval set for the user creating the requisitions and OS purchase order.
3. P4310 ZJDE0003 - Create a requisition order (# 740 OR) for non-stock line (B)
4. P43060 FGOR Version – Release the requisition (# 740 OR) created in previous step into a non-stock (OS / B Line type) purchase order (# 167 OS)
5. P4312 ZJDE0001 – Receive the purchase order in total
6. P0411 FGOS Version – Click ADD button
7. P4314 FGOS called by F0411 FGOS – Populate header information and click on green check mark to select lines
8. Using OP=4, add two lines at time of voucher match. They can be taxes, or adding costs, etc. Save it.
9. Using same P0411 FGOS version, select the lines for the voucher to reverse it. Next screen, take Form exit to Reverse the voucher. Complete.
10. P4310 – Inquire on the order and see open order amounts are incorrect for the two lines which were added during voucher match.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.