E1: 43E: Errors Amount Does Not Balance to Gross (0088) and Call to the G/L Functional Server Unsuccessful (2413) Reversing RSS Receipt in P43E214 (Desktop Receipts Reversal) if Receive/Close Performed During P43E20 (Doc ID 2980154.1)

Last updated on OCTOBER 11, 2023

Applies to:

Symptoms

When attempting to reverse an eReq created in Requisition Self Service using the P43E214 after the receipt was performed using an option 7 (Receive/Close), the following errors are received:

Amount Does Not Balance to Gross (0088)
Call to the G/L Functional Server Unsuccessful (2413)

STEPS
-----------------------

1. Create an eReq using the P43E10 for a lump sum amount of 26,724.00 with a J line type.
2. Generate a purchase order from the eReq using the Requisition Expeditor (P43E060).
3. Using the P43E20, perform a partial receipt in the amount of 26,723.00 with an option 7 (Receive/Close) and post the batch.
4. Voucher Match the purchase order using the P4314 and post the batch.
5. In the P0411, reverse the voucher and post the voucher reversal batch.
6. Go into the P43E20 and select the Reverse requisition receipts link. This will take the user to the P43E214.
7. Attempt to reverse the receipt. The above errors are received.
 

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.