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E1: JAS: Warning and Error Messages Appears as Box Characters at Random Time (Doc ID 2987168.1)

Last updated on APRIL 17, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 1_9.2 64-bit and later
Information in this document applies to any platform.

Symptoms


Application throwing error or warning with box characters without the actual message. This appears at random time.

The issue can happen to any application, for example P4310 throwing a warning or error message displaying little box characters causing them to not be able to get to the next step.

Restarting the web instance only fix it temporary, after a short period of time the issue reappears.

Example error:

or



The issue cannot be reproduced at will.

STEPS TO REPRODUCE
==================

1. Login to web client
2. Run any app
3. At random time, getting error with strange box characters

 

Changes

Customer just upgraded from App 9.1 Tools Release 9.2.2 to App 9.2 Tools 9.2.4.6

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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