E1: 43: Next Status in Purchase Order Detail (F4311) is Updated to a Blank Value When Processing a PO Receipt (P4312) for Dual UOM Item for Less Primary Quantity Ordered (Doc ID 2988492.1)

Last updated on NOVEMBER 22, 2023

Applies to:

Symptoms

When receiving a dual unit of measure item for less than the full primary quantity, the next status on the purchase order is being updated to blank. This occurs if the primary quantity is received for less than the ordered quantity, but the secondary quantity is received in full. This causes an amount and quantity open on the purchase order line, but no way to close out the order or receive the remaining quantity.

STEPS

1. Setup a new dual unit of measure item in the P4101/P41026 with a primary uom of LB and secondary CA.
2. Setup the UOM conversion to be 1 CA = 52 LB
3. Enter a purchase order for 2080 LB (40 CA) using the P4310.
4. Receive the purchase order using the P4312 using receipt option 1. Change the quantity from 2080 LB to 2074, but leave the secondary quantity of 40 CA the same.
5. Review the purchase order detail in the P4310. The next status is blank on the purchase order.

Changes

Cause

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