E1: UBE: After Switching the Enterprise Server From Linux to Windows and Copying All the UBE Output Stored on File System, the UBE Output of the Jobs Submitted on Old Linux Batch Server Cannot Be Fetched (Doc ID 2991469.1)

Last updated on DECEMBER 11, 2023

Applies to:

Symptoms

The data related to the UBE submission and the corresponding PDF output has been moved from one Enterprise Server hosted on Linux to another Enterprise Server hosted on Windows
When trying to view the output from web client, the following error is reported.

Steps to replicate:
The issue can be reproduced at will with the following steps:
1. Login on JAS server and open Work with Submitted Jobs
2. Click on View Output icon
3. A page is shown with the below message:
UBE: Retrieve of UBE file failed. The file may not exist on Enterprise Server.

Cause

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