E1: 34: Incorrect Version of Purchase Order Approvals (P43081) Upon Clicking an Approver's Email Link When Purchase Order is Created from Detail Message Revisions (P3411) (Doc ID 2993086.1)

Last updated on DECEMBER 14, 2023

Applies to:

Symptoms

When processing a message to create a Purchase Order in Detail Message Revisions (P3411), if the order needs to go through approvals, the system will send an email to the first approver set up Approval Level Revisions (P43008). When the user clicks on the link to call Purchase Order Approvals (P43081), the system will only call version ZJDE0001 rather than the version called in Purchase Orders (P4310).

Steps:
1. Create approval levels for an Approval Route Code (P43008).
2. Create an order message in P3411 (e.g., manually or by running MRP).
3. Process the message in P3411; when closing the application, the system will call P43032. Generate the order (form exit).
4. The system will create a purchase order with a hold code and send an email to the first approver.
5. Inquire on the email link that is sent to the approver. Click on the link so that the system calls P43081.
6. When the system calls the P43081, click on the question mark icon, then select About. Notice the version of the application is ZJDE0001, not ABC0002 as expected.

Changes

Cause

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