E1: 13: 17: Estimated Quantity (UORG) and Unit of Measure (UM) Changed or Cleared in Work Order Parts Detail (P17730 or P13730) After Entering the Item Number (Doc ID 2994390.1)

Last updated on DECEMBER 21, 2023

Applies to:

Symptoms

When entering a grid line record in Work Order Parts Detail (P17730), if the user enters the Estimated Quantity and a Unit of Measure different from primary BEFORE entering a stock Inventory Item Number, upon tabbing off the line, the system will reset the Estimated Quantity and Unit of Measure. If a new line is entered with an Estimated Quantity, Unit of Measure (different from primary) followed by a non-stock Inventory Item Number, the system will clear the Estimated Quantity and change the Unit of Measure.

Steps to Duplicate
1. Create an Equipment Work Order (P48201/P17714) with a Planned Start Date.
2. After creating the Work Order, inquire on the record in Work with Work Orders (P48201) and take the row exit to Parts Detail (P17730).
3. Enter a grid record in the following sequence:
a. Estimated Quantity to any value other than 1
b. Unit of Measure (this should be a value different from an item’s primary unit of measure)
c. Inventory Item Number.
4. Tab off the line; notice that the system changes the Estimated Quantity to 1 and updates the Unit of Measure to primary.
5. Enter another grid record in the following sequence (non-stock item that exists in Item Master):
a. Estimated Quantity to any value other than 1
b. Unit of Measure (this should be a value different from an item’s primary unit of measure)
c. Non-stock Inventory Item Number (Stock Type N, Line Type N).
6. Tab off the line; notice that system changes the Estimated Quantity to blank and the updates the Unit of Measure to primary.

Changes

Cause

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