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E1: 42: Sales Order Entry (P4210) Does Not Use Preferred Revenue Business Unit if Detail Branch is Changed (Doc ID 3013209.1)

Last updated on APRIL 02, 2024

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

If the Revenue Business Units - Branch Preference (P40349) is activated in the version of Sales Order Entry (P4210) and a user changes the detail branch on the order line of a previously created sales order, the Preferred Revenue Business Unit is not retrieved and applied to the line.

Steps to Reproduce:

Note: All data mentioned below is Demo Data from JD Edwards Test Environment. No customer or personal data is revealed. 

  1. Setup two new Business Units in Business Unit Master (P0006)
    1. Business Unit 30WH in Company 00001
    2. Business Unit M30WH in Company 00200In Work with Revenue Business Units - Branch Preference (P40349) two records are setup as follows:
    3. Orders in Branch 30 Company 00001, should select Revenue Business Unit 30WH
    4. Orders in Branch M30 Company 00200, should select Revenue Business Unit M30WH
  2. Preference Process Options (R40400) Version ZJDE0001 is setup as follows:
    1. Process Ctl 4, Revenue Cost Center (branch specific) = 1
  3. Sales Quote (P4210) has the following Preference Processing Options set:
    1. Default Tab Option #1 = SQ (Sales Quote)
    2. Preference Tab Option #1 (Preference Profile Processing) = 1 (Activated)
    3. Preference Tab Option #2 (Inventory Commitment Preference) = 1 (Activated for current orders)
    4. Versions Tab Option #6 (Preference Profile) = Blank (ZJDE0001)
  4. Enter a Sales Quote (SQ) is entered under order Company 00001, Branch Plant 30.
    1. Revenue Branch Plant (30WH) is correctly retrieved and applied to the order line.
    2. Save the Sales Quote.
  5. Reinquire, find the quote and Row Exit to SO Detail Revision.
  6. Change the Branch Plant to M30.
    1. The Revenue Business Unit 3610WH on the detail line, remains unchanged.
    2. Save Sales Quote.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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