E1: 76B: After Install of ESU JN20786 for PIX Payments, Users are Unable to Process Boleto Payments (R76B047SE) Successfully and Gives Error on Business Function DeformatBarCodeBrazil Causing a Memory Violation on Windows Server (Doc ID 3022150.1)

Last updated on JULY 30, 2024

Applies to:

Symptoms

After installing ESU JN20786 with changes for PIX functionality for Brazilian payments, the PIX functionality works, but we are unable to process Boleto payments successfully. When attempting to process Boleto payments on an AS400 batch server the process is not completing and goes into a loop.  When processing Boleto payments on a Windows batch server it is completing, but with the following error message on R76B047SE -Create A/P Electronic Bank Diskette - Dynamic Formatter - 04 output:

EventRule : Business Function DeformatBarCodeBrazil at line 124 for Event 13 in Section Stub Detail has caused a memory violation

Steps to Duplicate:

1. Install ESU JN20786.
2. Verify you have a Bar Code entered via P76B04BC, taking Row Exit for Bar Code (any type).
3. Use P0417 to verify or set up Payment Instrument default for the Boleto payments (P76B047SE) and note the Print Version name you are using.
4. Create or review  the version of R76B047SE, which should be the same name as the P76B047SE, has the processing option for Pmt. Instr. tab set as follows for Boleto payments:
   Payment Instrument - DOC
   Payment Instrument - Check
   Payment Instrument - Account Deposit
   Payment Instrument - Boleto same Bank      7
   Payment Instrument - Boleto other Bank      8
5. If needed set up a layout for the payment instrument using P76B474.
6. Use P0411 - Standard Voucher Entry to create a manual voucher (withholding is not required).
7. Use P0411S - Speed Status Change to verify or change the payment instrument on the voucher.
8. Use P76B04BC - Voucher Additional Information to fill in the Bar Code for this voucher.
9. Create the payment group (P04570) for this voucher. You should get the R04570 ad the R76B4576 (Print PCG Detail - BR - 04) reports.
10. From Work with Payment Groups (P04571) use the Row exit to Write the payment.
11. R04571 is processed fine, but R76B047SE completes in Error (see above) in the Windows Batch Server. See note above for the AS400 Batch Server and looping.

Changes

Installed ESU JN20786.

Cause

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