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E1: 17: R1775 CSV Print Option Does Not Include Actuals (Doc ID 3039891.1)

Last updated on AUGUST 06, 2024

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When Run R1775 Workfile Generation over billable service work order with actual units and actual hours, the R1775 PDF shows the actuals but the print option for csv does not.

Steps:  

  1. P48201 - Enter or locate billable service P17714 work order and report actuals.
  2. R1775 - Submit workfile gen and from the printer selection form, check the option for CSV(Comma Delimited) on the Document Setup tab.  
  3. From submitted jobs, select row, view csv.  
  4. Review csv and compare to PDF report.  Note that the csv does not show the actual column headers or actual quantities.

Changes

 

Cause

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