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E1: 42: Address Number - Deliver To (DVAN) in F4201 (Sales Order Header) is Copied with F4201.SHAN If "Customer Set" is OFF (Doc ID 3061736.1)

Last updated on DECEMBER 06, 2024

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

Address Number - Deliver To (DVAN) in F4201 (Sales Order Header) is being copied on F4201.SHAN even when "Customer Set" in P41001 (Branch/Plant Constants - System Constant) is OFF. (P41001 > (form) System Constant > Un-check Use Customer Set)

Steps:
1. Turn off Customer Set (P41001 > (form) System Constant > Un-check Use Customer Set
2. Reset database cache
3. Do not populate any value from F42430 (P43420)
4. (P4210) Add a sales order (header first) populate AN8 and SHAN (verify that (tab) Customer Set does not show)
5. Complete sales order
6. Open databrowser/UTB then verify that F4201.DVAN is populated with value F4201.SHAN

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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