JD Edwards EnterpriseOne Sales Order Management - Version XE and later JD Edwards EnterpriseOne Sales Order Processing - Version XE and later JD Edwards EnterpriseOne Sales Order Entry - Version XE and later JD Edwards EnterpriseOne CRM Sales Order Entry - Version XE and later Information in this document applies to any platform.
In most business environments, you are required to pay taxes on the items that you sell. When you enter a sales order that has taxes, you must enter a tax rate area and tax explanation code on the order or use default tax information that you set up for the customer.
During order entry, the system retrieves the tax explanation code and tax rate areas from the customer record. For direct ship, transfer orders, or sales orders with alternate sold-to and ship-to addresses, the system retrieves the tax explanation code from the sold-to address and the tax rate/area from the ship-to address.
If you enter sales orders using a header form, which is specified by a processing option, the tax information that you enter applies to all the items that you enter on the detail form. You can override this tax information on the individual order to accommodate each item or service.
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