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FAQs about ESUs (Electronic Software Updates) (Doc ID 625797.1)

Last updated on OCTOBER 02, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.


This document answers frequently asked questions about Electronic Software Updates (ESUs).

Questions and Answers

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In this Document
Questions and Answers
 A.  General Information
 A1: What is an ESU?
 A2:  How is an ESU installed?
 A3: Why does the ESU number change for same Bug Number?
 A4: How can the successful application of an ESU be ensured?
 A5:  What information is included in the html document associated with an ESU?  
 A6:  How can the desired ESU be found?
 A7:  If there is more than one issue with a particular program, then in what order should the ESUs be installed?
 A8: What skills are required to successfully apply an ESU?
 A9: What information will the Global Support Center need if a call is placed?
 A10: Where can more information and troubleshooting tips for ESUs be found?
 A11: Can only part of an ESU be installed (or uninstalled)? For example, if we want to get the changes for just one bug within an ESU or for just one object in an ESU, can we make just those changes without taking the rest?
 A12: What Does "UI" Stand For In A BUG Description?  Looking at the documentation for ESUs (for example 9.1 ESU JM14445), the SAR/BUG description states "UI Cleanup". What does "UI" stand for? Refer for example BUG numbers <Bug 14195038>, <Bug 14195108>.
 B.  Special Type ESUs
 B1:  What is a Baseline ESU?
 B2:  What is a Planner ESU?
 C.  Application Software Updates (ASUs)
 C1:  What is an Update?
 C2:  Where is the list of SARs/Bugs and Objects included in the Updates located?
 C3:  Must all previous Updates be applied before applying the current Update?
 C4:  Will there be any Updates for other releases?
 C5:  What ESUs were included in the updates? 
 C6:  How can I determine what ESUs have become available since the cut-off of the last Update of an application release?

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