FAQs about ESUs (Electronic Software Updates)
(Doc ID 625797.1)
Last updated on OCTOBER 24, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version SP24 and laterInformation in this document applies to any platform.
Purpose
This document answers frequently asked questions about Electronic Software Updates (ESUs).
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| A. General Information |
| A1: What is an ESU? |
| A2: How is an ESU installed? |
| A3: Why does the ESU number change for same Bug Number? |
| A4: How can the successful application of an ESU be ensured? |
| A5: What information is included in the html document associated with an ESU? |
| A6: How can the desired ESU be found? |
| A7: If there is more than one issue with a particular program, then in what order should the ESUs be installed? |
| A8: What skills are required to successfully apply an ESU? |
| A9: What information will the Global Support Center need if a call is placed? |
| A10: Where can more information and troubleshooting tips for ESUs be found? |
| A13: Are ESUs still delivered for 32-bit, or are there ESUs specific for 64-bit? |
| B. Special Type ESUs |
| B1: What is a Baseline ESU? |
| B2: What is a Planner ESU? |
| C. Application Software Updates (ASUs) |
| C1: What is an Update? |
| C2: Where is the list of SARs/Bugs and Objects included in the Updates located? |
| C3: Must all previous Updates be applied before applying the current Update? |
| C4: Will there be any Updates for other releases? |
| C5: What ESUs were included in the updates? |
| C6: How can I determine what ESUs have become available since the cut-off of the last Update of an application release? |
| References |