My Oracle Support Banner

E1: 17: How To Set Up Advanced Pricing for Service Orders (P4070, P4071, P4072) (Doc ID 625977.1)

Last updated on JULY 17, 2018

Applies to:

JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.
System Code: 17-Customer Service Management
P40073 - Preference Hierarchy
P4092 - Group Code Definition
P4071 - Price Adjustment Type
P4070 - Price Adjustment Schedule
P4072 - Price Adjustment Detail Revisions
P17730 - Work Order Parts Detail
P17732 - Work Order Labor Detail
P90CD015 - CRM - Manage Work Order Parts
P90CD018 - CRM - Manage Work Order Labor

Purpose

This document is part of an Information Center - to see other documents related to Case Management and Service & Warranty Management, please use the links provided below: Information Center: JD Edwards EnterpriseOne Case Management and Service & Warranty Management Product > Information Center: Using JD Edwards EnterpriseOne Case Management and Service & Warranty Management Product > Note 625977.1

This document looks at the steps necessary to set up Advanced Pricing to pull in billable amounts for parts and labor on Service Order parts lists and routings. Advanced Pricing may be used to automatically pull in the price for billing customers or paying service providers for parts or labor related to a Service Order.

Service Orders are made up of a Header, a Parts List, and a Routing and differ from Sales Orders in several ways which result in changes to the options available in setting up pricing tables. The details of each change will be covered.

Scope

Service and Warranty Management (SW/M) users will benefit from this step by step document when setting up their Advanced Pricing.

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.