E1: WRKFLW: Common Issues When Sending Email

(Doc ID 632053.1)

Last updated on DECEMBER 21, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Goal

1. When EnterpriseOne try to send email either by Business Function, UBE or Workflow, jde log shows error "Response from the SMTP server is 5505.7.1 - Reply denied" and email is not sent. How to make the smtp server send email ?

2. When workflow try to send email, jde log shows error below and the email is not sent.

 

Solution

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