My Oracle Support Banner

E1: WRKFLW: Common Issues When Sending Email (Doc ID 632053.1)

Last updated on JULY 25, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Goal

1. When EnterpriseOne try to send email either by Business Function, UBE or Workflow, jde log shows error "Response from the SMTP server is 550 5.7.1 - Reply denied" and email is not sent. How to make the smtp server send email ?

2. Unable to send email to external email addresses. The jde log shows the error "Response from the SMTP server is <550 5.7.64 TenantAttribution; Relay Access Denied


8. Getting error "Daily SMTP relay limit exceeded for customer" in UBE log:

7572/12788 WRK:Starting jdeCallObject            Tue Jun 15 06:36:39.540000    jdesmtp.c3711
    SMTP_ParseServerResponse : The SMTP server returned an error
Response from the SMTP server is <550-5.7.1 Daily SMTP relay limit exceeded for customer. For more information on
>
7572/12788 WRK:Starting jdeCallObject            Tue Jun 15 06:36:39.540001    jdesmtp.c1517
    Leaving sendMimeMsgOnSMTPImpl with an error return code : <29>



Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.