E1: WRKFLW: Common Issues When Sending Email
(Doc ID 632053.1)
Last updated on JULY 25, 2021
Applies to:JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.
1. When EnterpriseOne try to send email either by Business Function, UBE or Workflow, jde log shows error "Response from the SMTP server is 550 5.7.1 - Reply denied" and email is not sent. How to make the smtp server send email ?
2. Unable to send email to external email addresses. The jde log shows the error "Response from the SMTP server is <550 5.7.64 TenantAttribution; Relay Access Denied"
8. Getting error "Daily SMTP relay limit exceeded for customer" in UBE log:
7572/12788 WRK:Starting jdeCallObject Tue Jun 15 06:36:39.540000 jdesmtp.c3711
SMTP_ParseServerResponse : The SMTP server returned an error
Response from the SMTP server is <550-5.7.1 Daily SMTP relay limit exceeded for customer. For more information on
7572/12788 WRK:Starting jdeCallObject Tue Jun 15 06:36:39.540001 jdesmtp.c1517
Leaving sendMimeMsgOnSMTPImpl with an error return code : <29>
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