E1: KER: Multi-threaded Kernels - Call Object Kernel Thread Pool Setting Message (Doc ID 652392.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

There are 5 Enterprise Servers and 5 HTML/JAS Servers, all running EnterpriseOne 8.11 SP1 TR 8.96_C1.  Each HTML/JAS Server is assigned an Enterprise Server for load balancing users across the system.  If a user logs onto HTML Server 3, this server uses serv-app3 for its Enterprise Server for all tasks (UBE, BSFN etc).  In the Hosts file, the HTML/JAS Server is pointing to the serv-app3 IP address referencing the name JDE.  So if the IP (serv-app3) is unavailable, it automatically redirects serv-web3 to serv-app4.  This seems to work fine.  However on some of the Application Servers, the following errors appear in the JDE.LOG:

9336/9252 MAIN_THREAD                         Mon Dec 18 16:38:27.630000  ipcmisc.c299
 process 9336 <jdenet_k> registered in entry 111
9336/9252 MAIN_THREAD                         Mon Dec 18 16:38:27.630001  Netcfg.c266
 Starting Kernel of Type:CALL OBJECT KERNEL
9336/9252 MAIN_THREAD                         Mon Dec 18 16:38:28.630002  XMLRequest.cpp1256
 ICU0000017 - ICU CodePage for 1252 is ibm-1252.
9336/9252 SYS:Dispatch                        Mon Dec 18 16:38:28.646000  Jdekdisp.c1840
 INITIALIZING CALL OBJECT KERNEL
9336/9252 SYS:Dispatch                        Mon Dec 18 16:38:29.036000  Jdekdisp.c1917
 KNT0000888 - Call Object Kernel Thread Pool in multi-threaded mode.
9336/9252 SYS:Dispatch                        Mon Dec 18 16:38:29.036001  Jdekdisp.c1924
 KNT0000999 - Call Object Kernel Thread Pool Setting: size 20, increment 5

 

This seems to happen every few minutes to an hour.  What happens is that more and more jdenet_k processes start in Windows Server SP2 until the machine runs out of memory and virtual memory and the system either crashes or becomes unresponsive.  If the server is rebooted, it works for a day or two then the issue happens again.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms