E1: SVM: The Server Manager Console Is Not Able To Communicate With Agents On The Enterprise, Portal And/Or JAS Server
(Doc ID 863983.1)
Last updated on DECEMBER 19, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version 8.98 and laterInformation in this document applies to any platform.
Symptoms
Symptom 1: Failed to establish a connection from the Management Console to the remote agent 'xxxxx' on port 14502
The Server Manager Console is not able to communicate with agents on the Enterprise, Portal and/or JAS server.
The customer had register the Enterprise Server as a Managed Server within Server Manager, then uninstalled the Server Manager Agent from the server from the Enterprise Server. The customer re-installed the agent, but when trying to register the existing Enterprise Server instance received the errors message below.
2. When installing Server Manager Agent on Windows HTML server, there is a connection timed out error at the end of the installation, which causes the installation fails.
Cause
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In this Document
| Symptoms |
| Symptom 1: Failed to establish a connection from the Management Console to the remote agent 'xxxxx' on port 14502 |
| Symptom 2: Unable to communicate with the Management Server 'XXXXX' on port '14501' |
| Cause |
| Solution |
| References |