E1: BSSV: Cannot find the User Session with Session ID : COSE#1017 Associated kernel not found
(Doc ID 949492.1)
Last updated on APRIL 03, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version 8.98 to 9.1 [Release 8.98 to 9.1]Information in this document applies to any platform.
Symptoms
The customer is using business services to consume a 3rd party application to process orders to JDE. The users were getting timeout errors and could not process orders. The error message in the business services log was *ERROR* CallObject@1e75865: COSE#1017 Associated kernel not found. And after this error they were getting: Cannot find the user session with session ID 405630762 either because the user never logged in or because the user session has been expired, please (re)login.
Below are log entries from e1root_20090629.log on BSSV Web Server <Machine Name>
Observed the same pattern with these error messages. For the first time, it always starts with Business Function execution error and then after a few minutes we see user session with session ID error (Since, this is after few minutes, I think this is when user is attempting to do the 2nd transaction). From then we see the same user session with session ID error again and again until we restart BSSV instance.
java.io.EOFException
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6 Jul 2009 02:15:36,187 [Line ?] [WARN ] - [RUNTIME] *ERROR* CallObject@38bc88: Unable to inflate data-struture for BSFN:GetUserAddressBookNumber user:OMSSYSNPD Env:JPY812
06 Jul 2009 02:15:36,187 [Line ?] [WARN ] - [RUNTIME] *ERROR* CallObject@38bc88: Server problem. The server may still be available, but because of state information, the entire unit-of-work must be resubmitted user:OMSSYSNPD Env:JPY812
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06 Jul 2009 02:15:36,187 [Line ?] [SEVERE] - [INTEROP] Fail to execute BSFNMethod com.jdedwards.system.kernel.CallObjectSystemException: Server problem. The server may still be available, but because of state information, the entire unit-of-work must be resubmitted com.jdedwards.system.connector.dynamic.InvalidRemoteSessionException: Fail to execute BSFNMethod com.jdedwards.system.kernel.CallObjectSystemException: Server problem. The server may still be available, but because of state information, the entire unit-of-work must be resubmitted
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06 Jul 2009 02:15:36,202 [Line ?] [SEVERE] - [BSSVFRAMEWORK] [Context ID: x.xxx.x.xx:1246871733655:2618] BSFNServiceException: System Exception occured while executing business function. Please try request again. :GetUserAddressBookNumber(Get User Address Book Number) oracle.e1.bssvfoundation.exception.BSFNServiceRuntimeException: System Exception occured while executing business function. Please try request again. :GetUserAddressBookNumber(Get User Address Book Number)
oracle.e1.bssvfoundation.exception.BSFNServiceRuntimeException: System Exception occured while executing business function. Please try request again. :GetUserAddressBookNumber(Get User Address Book Number)
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06 Jul 2009 02:19:06,020 [Line ?] [SEVERE] - [INTEROP] Cannot find the user session with session ID 241833317 either because the user never login or because the user session has been expired, please (re)login com.jdedwards.system.connector.dynamic.InvalidSessionException: Cannot find the user session with session ID 241833317 either because the user never login or because the user session has been expired, please (re)login
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Below are debug log entry from bssv_20090629.log on BSSV Web Server <Machine Name>
This is just before giving business function execution error. It appears that system is trying to get a business function method from Cache. Are we getting this error because system is using the session ID from cache?
06 Jul 2009 02:15:36,171 [Line ?] [DEBUG ] - [INTEROP] OCM enabled. Getting the spec from <MACHINE>:60xx
06 Jul 2009 02:15:36,171 [Line ?] [DEBUG ] - [INTEROP] Found the BSFNMethod GetUserAddressBookNumber from cache
06 Jul 2009 02:15:36,171 [Line ?] [DEBUG ] - [INTEROP] OCM enable
06 Jul 2009 02:15:36,171 [Line ?] [APP ] - [JDBJ] Object Called: B9800140.GetUserAddressBookNumber
06 Jul 2009 02:15:36,171 [Line ?] [DEBUG ] - [JDBJ] calling remote C BSFN: Module Name: B9800140, Business Function Name: GetUserAddressBookNumber
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06 Jul 2009 02:15:36,187 [Line ?] [DEBUG ] - [JDBJ] Execute Business Function:GetUserAddressBookNumber, Host: USHDAPA087:6014
06 Jul 2009 02:15:36,187 [Line ?] [DEBUG ] - [JDBJ] CallObject flattening: Encoding UTF-16LE
06 Jul 2009 02:15:36,187 [Line ?] [DEBUG ] - [INTEROP] OUT-> 1 szUserIdentifier (STRING , length:11 ) [xxxxxxx]
06 Jul 2009 02:15:36,187 [Line ?] [DEBUG ] - [INTEROP] OUT-> 2 mnAddressBookNumber (MATH_NUMERIC, length:49 ) [0]
06 Jul 2009 02:15:36,187 [Line ?] [DEBUG ] - [INTEROP] OUT-> 3 szErrorMessageID (STRING , length:11 ) []
06 Jul 2009 02:15:36,187 [Line ?] [DEBUG ] - [INTEROP] OUT-> 4 cSuppressErrorMessages (CHAR , length:1 ) [
06 Jul 2009 02:15:36,187 [Line ?] [DEBUG ] - [JDBJ] CallObject sending: Error Count = 0 Warn Count =0
06 Jul 2009 02:15:36,187 [Line ?] [DEBUG ] - [JDBJ] CallObject inflating: Encoding UTF-16LE
06 Jul 2009 02:15:36,187 [Line ?] [SEVERE] - [JDBJ] CallObject.executeRequest(): trying appDS.inflateUnable to inflate data-struture for BSFN. | Business Function Name: | Business Function Name: , DLL: , Module Name: B9800140, BSFN data structure: com.jdedwards.system.connector.dynamic.callmethod.ExecutionParameterSet@1c58372, Host: <MACHINE>, User: <USERID>, Environment: JPY812 java.io.EOFException
java.io.EOFException
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Changes
Cause
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