E1: 42: Holds in Sales Orders FAQ (P4210/P42101/P43070/P42995)
(Doc ID 950782.1)
Last updated on APRIL 05, 2024
Applies to:
JD Edwards EnterpriseOne Sales Order Entry - Version XE and laterJD Edwards EnterpriseOne Sales Order Processing - Version XE and later
JD Edwards EnterpriseOne Sales Order Management - Version XE and later
JD Edwards EnterpriseOne CRM Sales Order Entry - Version XE and later
JD Edwards EnterpriseOne Accounts Receivable - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.
Purpose
This document provides answers to frequently asked questions about how Hold Codes work in Sales Orders in various situations.
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| Sales Order Entry / Processing |
| Question 1: When a sales order has multiple hold codes, is there a sequence that the system uses when placing hold codes on the order header? |
| Question 2: Is there a way to hold an invoice until the entire order has been filled? |
| Question 3: Is there a way to hold an existing sales order if the user adds a detail line, changes order detail information or cancels an order detail line? |
| Question 5: Is there a way to check to see if a sales order was previously on Hold through Customer Service Inquiry (P4210)? |
| Question 6: Is there any option within the Release Held Orders (P43070) to not release a hold on a sales orders or to move them back to the previous status? |
| Question 7: Is it possible to change the quantity or the status on a held order detail line? |
| Question 8: Is it possible to have a sales order put on hold when Sold To is a child customer and the hold code is only applied to the parent customer in Billing Information? |
| Question 9: Is it possible to manually put only sales order detail lines on hold? |
| Question 10: How does the M1 Order Margin Hold get calculated? Does the system look at OTOT order amount |
| Release Held Orders |
| Question 1: Is there any way to prevent the system from putting orders back on hold once they are released? |
| Question 2: Can someone other than the responsible person for a particular type of hold release an order? |
| Question 3: Why would a Held order not show in Release Held Order (P43070) grid? |
| Question 4: Is there a way to display in P43070 released orders that were purged to F42119 Sales Order History? |
| Question 5: When releasing a sales order from hold, the password is only required for the first order released for that hold code in that branch, is that correct? |
| Question 6: For some held orders the values in Quantity and 2nd Item Number do not display within P43070 Inquiry screen. Why? |
| Question 8: Can the Release Held Orders application (P43070) be configured to advance the sales order status, after release? |
| Hold Code Constants |
| Question 1: Can the branch/plant be left blank (to represent all branches) when setting up a hold code? |
| Question 2: Can the password field be left blank? |
| Question 3: How can we change the password on an existing hold code? |
| Transportation / Warehousing |
| Question 1: Is there any way to filter out sales orders that are on hold so that they do not get loaded in a truck within the Transportation Module? |
| Question 2: Does Partial Holds work in Sales Order Entry with Warehousing turned on? |
| References |