E1: JAS: Unable To View Menus on Web Client - PackageLookUpService: Could not find attribute <31> in table F96511 for host <HotName>, port <6016>, pathcode <DV910> (Doc ID 985410.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

Scenario - 1

Multi-foundation is implemented for EnterpriseOne 9.0 where Tools Release 8.98.1.2 is on port 6015 and new TR 8.98.2.2 is running on port 6016. 

For the new foundation, an add-on plan was executed to add the same server name with the new port number 6016. 

All environments except Production are moved to the new foundation running on port 6016.

To implement multi-foundation the instructions used were detailed in <Document 865621.1> Multifoundation with Tools Release 8.97 and Onwards. 

Implementing multi foundation works and PORTTEST runs, but users are unable to see the menu after logging into the HTML/Web client. 

The JAS.LOG has the following error messages:

29 Jan 2011 22:20:59,566 [SEVERE] - [METADATA] PackageLookUpService: Could not find attribute <31> in table F96511 for host <ENTSVR>, port <6016>, pathcode <PY900>.
29 Jan 2011 22:20:59,566 [SEVERE] - [JDBJ] For server <ENTSVR>, port <6016>, pathcode <PY900>, failed to find the deployed package. Aborting the discovery process. com.jdedwards.database.services.packagelookup.PackageLookupServiceException: PackageLookUpService: Could not find attribute <31> in table F96511 for host <ENTSVR>, port <6016>, pathcode <PY900>.
com.jdedwards.database.services.packagelookup.PackageLookupServiceException: PackageLookUpService: Could not find attribute <31> in table F96511 for host <ENTSVR>, port <6016>, pathcode <PY900>.

 

Scenario - 2

New EnterpriseOne 9.1 Installation. Enterprise Server and WebServer are installed on the same Unix server.

Users are unable to view menu on HTML client and E1root.log shows below errors -

 

08 Jan 2015 19:49:18,736 [WARN  ]  - [JDBJ]            Deployment status on the enterprise server is <UNDEFINED>. Assuming the package is functional.
08 Jan 2015 19:49:18,741 [SEVERE]  - [METADATA]        PackageLookUpService: Could not find attribute <31> in table F96511 for host <ENTERPRISESVR>, port <6016>, pathcode <DV910>.
08 Jan 2015 19:49:18,741 [SEVERE]  - [JDBJ]            For server <ENTERPRISESVR>, port <6016>, pathcode <DV910>, failed to find the deployed package. Aborting the discovery process. com.jdedwards.database.services.packagelookup.PackageLookupServiceException: PackageLookUpService: Could not find attribute <31> in table F96511 for host <ENTERPRISESVR>, port <6016>, pathcode <DV910>.

 

Cause

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