My Oracle Support Banner

WS: 42: FAQ Credit Checking (Doc ID 1354367.1)

Last updated on JUNE 04, 2021

Applies to:

JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.


This document contains a list of frequently asked questions about credit checking and the answers to those questions.

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Questions and Answers
 Applies to:
 Question 1: Does credit checking against a sales order include tax on the order?
 Question 2: Why are all my orders going on credit hold in Release A9.1 or A9.2 after upgrading?
 Question 3: How can you fix the open order amount field on the Credit Check video (P42050)?
 Question 4: Is there a program that performs credit checking on existing sales orders?
 Question 5: Is there a report that displays which user released an order from credit hold?
 Question 6: Is there a way to put all CREDIT orders on Hold?
 Question 7: Will the system perform crediting checking at the grandparent level (parent of parent)?
 Question 8: Will the system credit check against the Ship-to Address on a sales order?
 Question 9: What might cause a sales order not to go on credit hold when the customer's credit limit is exceeded?
 Question 10: What might cause an order not to display in the aging buckets on the Check Credit video (P42050)?
 Question 11: What programs will reapply a credit hold to an order after the initial credit hold has been released?
 Question 12: In Order Hold Information (P42090) does the Age From field and the defined Allowable % (10.0000%) apply to the sum of buckets 3 through 8 or to each bucket individually?
 Question 13: Can more than one 'Age From' condition be used on a given hold in the Order Hold Information (P42090) screen?
 Question 14: Is it possible to exclude backorders from credit checking?
 Question 15: When you flag a Parent Customer with Exempt From Credit Hold = 'Y', will the children also be Exempt From Credit Hold?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.