WS: 42: FAQ Credit Checking (Doc ID 1354367.1)

Last updated on MAY 06, 2024

Applies to:

JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.

This document contains a list of frequently asked questions about credit checking and the answers to those questions.

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In this Document

Purpose

Question 1: Does credit checking against a sales order include tax on the order?

Question 2: Why are all my orders going on credit hold in Release A9.1 or A9.2 after upgrading?

Question 3: How can you fix the open order amount field on the Credit Check video (P42050)?

Question 4: Is there a program that performs credit checking on existing sales orders?

Question 5: Is there a report that displays which user released an order from credit hold?

Question 6: Is there a way to put all CREDIT orders on Hold?

Question 7: Will the system perform crediting checking at the grandparent level (parent of parent)?

Question 8: Will the system credit check against the Ship-to Address on a sales order?

Question 9: What might cause a sales order not to go on credit hold when the customer's credit limit is exceeded?

Question 10: What might cause an order not to display in the aging buckets on the Check Credit video (P42050)?

Question 11: What programs will reapply a credit hold to an order after the initial credit hold has been released?

Question 12: In Order Hold Information (P42090) does the Age From field and the defined Allowable % (10.0000%) apply to the sum of buckets 3 through 8 or to each bucket individually?

Question 13: Can more than one 'Age From' condition be used on a given hold in the Order Hold Information (P42090) screen?

Question 14: Is it possible to exclude backorders from credit checking?

Question 15: When you flag a Parent Customer with Exempt From Credit Hold = 'Y', will the children also be Exempt From Credit Hold?

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