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WS: 42: FAQ Credit Checking (Doc ID 1354367.1)

Last updated on JUNE 04, 2021

Applies to:

JD Edwards World Sales Order Management - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Purpose

This document contains a list of frequently asked questions about credit checking and the answers to those questions.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Applies to:
 Purpose
 Question 1: Does credit checking against a sales order include tax on the order?
 Question 2: Why are all my orders going on credit hold in Release A9.1 or A9.2 after upgrading?
 Question 3: How can you fix the open order amount field on the Credit Check video (P42050)?
 Question 4: Is there a program that performs credit checking on existing sales orders?
 Question 5: Is there a report that displays which user released an order from credit hold?
 Question 6: Is there a way to put all CREDIT orders on Hold?
 Question 7: Will the system perform crediting checking at the grandparent level (parent of parent)?
 Question 8: Will the system credit check against the Ship-to Address on a sales order?
 Question 9: What might cause a sales order not to go on credit hold when the customer's credit limit is exceeded?
 Question 10: What might cause an order not to display in the aging buckets on the Check Credit video (P42050)?
 Question 11: What programs will reapply a credit hold to an order after the initial credit hold has been released?
 Question 12: In Order Hold Information (P42090) does the Age From field and the defined Allowable % (10.0000%) apply to the sum of buckets 3 through 8 or to each bucket individually?
 Question 13: Can more than one 'Age From' condition be used on a given hold in the Order Hold Information (P42090) screen?
 Question 14: Is it possible to exclude backorders from credit checking?
 Question 15: When you flag a Parent Customer with Exempt From Credit Hold = 'Y', will the children also be Exempt From Credit Hold?
References

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