WS: 03: FAQ: Customer Master (P01053), Customer Ledger Inquiry (P032002) and Account Status Summary (P03203)
(Doc ID 1525657.1)
Last updated on APRIL 15, 2024
Applies to:
JD Edwards World Accounts Receivable - Version A7.3 cume 4 and laterInformation in this document applies to any platform.
Purpose
This document explains frequently asked questions about Customer Master setup and processing.
Questions and Answers
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In this Document
Purpose |
Questions and Answers |
Customer Master (P01053) |
Question 1: What is the difference between between the currency fields on Customer Master Information (P01053)? |
Question 2: Is there a way to set up the Customer Master record to prevent receipts application? |
Question 3: Where do you enter the Dun and Bradstreet number for the customer? |
Question 4: Is there a place to store customer credit card information? |
Question 5: Where are the Hold Codes located on Release A9.x? |
Question 6: Is there a similar setting on Customer Master as there is on Customer Billing Instructions in regards to Invoice Consolidation Flag? |
Question 7: Is there a way to assign a responsible credit analyst to a Customer's account? |
Question 8: Where can I set up a customer bank account for auto debiting? |
Question 9: How does the Temp Credit Message get populated in the Customer Master? |
Question 10: Does JDE World have functionality for One-Time Customers? |
Customer Ledger Inquiry (P032002) |
Question 2: Processing time for inquiry actions is excessive. Are there any settings that can be modified to improve processing time? |
Question 3: The "Formats" (F2) action does not change what is shown in the grid results, or does not cycle through to all expected formats. Why? |
Account Status Summary (P03203) |
Question 1: How can we prevent users from deleting messages from V012401 when accessing them from Account Status Summary? |
Question 2: Is there customer self service functionality available on JDE World where customers can have access to their account balance? |
Question 3: Why would the Last Paid Amount and Last Paid Date be blank after being populated and how can it repopulate the fields? |
References |