WS: 03: FAQ: Customer Master (P01053), Customer Ledger Inquiry (P032002) and Account Status Summary (P03203) (Doc ID 1525657.1)

Last updated on APRIL 15, 2024

Applies to:

JD Edwards World Accounts Receivable - Version A7.3 cume 4 and later
Information in this document applies to any platform.

This document explains frequently asked questions about Customer Master setup and processing.

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In this Document

Purpose

Question 1: What is the difference between between the currency fields on Customer Master Information (P01053)?

Question 2: Is there a way to set up the Customer Master record to prevent receipts application?

Question 3: Where do you enter the Dun and Bradstreet number for the customer?

Question 4: Is there a place to store customer credit card information?

Question 5: Where are the Hold Codes located on Release A9.x?

Question 6: Is there a similar setting on Customer Master as there is on Customer Billing Instructions in regards to Invoice Consolidation Flag?

Question 7: Is there a way to assign a responsible credit analyst to a Customer's account?

Question 8: Where can I set up a customer bank account for auto debiting?

Question 9: How does the Temp Credit Message get populated in the Customer Master?

Question 10: Does JDE World have functionality for One-Time Customers?

Question 2: Processing time for inquiry actions is excessive. Are there any settings that can be modified to improve processing time?

Question 3: The "Formats" (F2) action does not change what is shown in the grid results, or does not cycle through to all expected formats. Why?

Question 1: How can we prevent users from deleting messages from V012401 when accessing them from Account Status Summary?

Question 2: Is there customer self service functionality available on JDE World where customers can have access to their account balance?

Question 3: Why would the Last Paid Amount and Last Paid Date be blank after being populated and how can it repopulate the fields?

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