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WS: 09: Troubleshooting Standard Accounting Reports (Doc ID 1918591.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

JD Edwards World General Ledger - Version A7.3 cume 4 and later
Information in this document applies to any platform.

Purpose

 Documents frequent errors and issues encountered when using standard accounting reports.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 G/L by Business Unit (P09420) and G/L by Object (P09491)
 Issue 1:  G/L by Business Unit (P09420) prints accounts that do not have any cost or activity associated.
 Issue 2:  After applying Software Update A918550736 for SAR 8517768 for G/L by Business Unit (P09420) and G/L by Object (P09491), the programs continue to truncate the columns.
 Trial Balance by Object (P094121) and Trial Balance by Business Unit (P09410)
 Issue 1:  Running the T/B by Object Account report P094121 or T/B by Business Unit P09410, and have the processing option ‘Enter a '1' to omit the printing of accounts with zero balances’ set to 1, but the report still prints accounts with zero balances.
 Issue 2:  When running T/B by Business Unit report P09410, the job goes to MSGW. Answering the message with a D produces the report along with a joblog and dump with the following messages - "The array index is not valid" in the dump and MCH1202 - Decimal Data error in the joblog.
 General Issues
 Issue 1:  On Data Selection, when you choose F16 (Display All Data Fields), the system does not retrieve all fields in the file.
References

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