WS: WEB: Troubleshooting Web Enablement, LegaSuite, JWalk, Java Client, and WorldVision
(Doc ID 889703.1)
Last updated on MARCH 04, 2024
Applies to:
JD Edwards World Technical Foundation - Version A7.3 cume 16 and laterInformation in this document applies to any platform.
Purpose
To describe how to troubleshoot issues and errors related to Web Enablement, JWalk, Java Client, WorldVision, and HTTP.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Overview |
| Miscellaneous Information |
| Error Codes |
| 403 - Trying to activate JWalk Server HTML Feature for IBM iSeries with a wrong installation key (F06) |
| HTTP 403 Forbidden Error |
| HTTP 404 or page cannot be found, generated when the user is not able to open the JAVA client through a browser |
| J01 error |
| J03 error - Cannot connect to server ServerName |
| L03 error, generated when the user is not able to open the JAVA client through a browser |
| S01 or S02, generated when there is a registration issue |
| S05, SEA4001, SEA4004, Different Machine Found, JWalk Server starts but then stops |
| SEA3022 - The SEAGULL LMS DAEMON for TCP/IP could not connect to the specified port |
| CPF1107 - Password not correct for user profile |
| CPF3223 - Not authorized to objects needed for file TMP101 in LEGASRVP and/or CPF3137 - No authority to clear, initialize or copy member *N file TMP101 in library LEGASRVP |
| SEA2010 - THE SEAGULL LMS FOUND LICENSES WHICH WERE GRANTED TO A DIFFERENT AS/400 |
Issues and Messages |
| Issue 1: Could not connect to host or could not connect to server <Server_Name> on port 1289, generated when the user is not able to open the JAVA client through a browser |
| Issue 2: Server 127.0.0.1 on port 1289 does not support the correct protocol |
| Issue 3: Seagull License & message Server could not be contacted |
| Issue 4: Pop up screen includes "Line 356 - Assignment: Expression Type <> Variable Type" |
| Issue 5: Web Enablement and JD Edwards World is locking, freezing, and/or slow response time |
| Issue 6: Cannot enter new license codes from Oracle to the License Message Server (LMS) |
| Issue 7: The JWalk Server Cannot Start Due to Configuration Errors |
| Issue 8: The JWalk server cannot be started |
| Issue 9: Not able to locate editing message files and panels |
| Issue 10: Unable to edit source code within Software Versions Repository (SVR, menu G90) |
| Issue 11: Legasuite.ini file (A9.3) or jwalk.ini (A9.2) file is missing or invalid |
| Issue 12: The screen and fonts do not display full screen |
| Issue 13: FTP and Install process hangs on object style.css |
| Issue 14: The font displays too large on one PC when using A94WEB without a browser |
| Issue 15: FTP and Install process for A94WEB fails with error "550 REXX procedure LGEINS ended; return code 4." |
| Issue 16: FTP and Install process for A94WEB fails with error "550 REXX procedure LGEINS ended; return code 8." |
| Issue 17: After upgrading to A94WEB version 8.3.1, Product Information still shows runtime version 8.2.2. |
| Issue 18: The "Print Panel" not printing print screens. |
| Issue 19: Message "Fatal Error occured" and possibly seeing high CPU utilization on the system with Web Enablement Users signed on. |
| Issue 20: Message "Could not load program ./legasrv" when starting Web Enablement v10.1.0 and higher via cmd LEGASRVP/STRLEGASRV. |
| Issue 22: In the Journal Entry program (P09101) use F1 in the Account No. field, enter a value in the Skip to field (09AS, Account Master Search Window) and nothing happens. |
| Issue 23: After applying A94WEBCLI version 10.2.1, end users experience a flickering screen when tabbing between fields in an application (e.g. P09101, Journal Entry). |
| Connection Settings (Seagull examples) |
| Connectivity Issues |
| Issue 2: External users connect to JWalk are disconnected after a few minutes of inactivity |
| Issue 3: Users are unable to launch links from a generic text window, e.g. URL or File |
| Default Ports required for functionality |
| Common commands on the iSeries (also listed in the install guide) |
| References |