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Scan For ISIS and Canon DR-X10C Documents Rotated 180 Degrees Every Time Patch Code is Encountered (Doc ID 1052034.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.3.0 and later
Information in this document applies to any platform.

Symptoms

When scanning landscape and performing front and back side rotation (270 front and 90 back repectively) using the Canon DR-X10C scanner in Scan For ISIS; the document is rotated 180 degrees every time a patch code is encountered. This causes every other document to be scanned upside down.

Cause

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In this Document
Symptoms
Cause
Solution


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