10g Inbound Refinery Isn't Creating Thumbnails (Doc ID 1063551.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Universal Content Management - Version: 10.1.3.3.1 to 10.1.3.5.0 - Release: 10gR3 to 10gR3
Information in this document applies to any platform.

Symptoms

After installing the 10g Inbound Refinery, newly checked in items on the Content Server display a generic thumbnail and not a thumbnail image of the file.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms