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WCI Collaboration Server Unable To Send Email Notifications Due To Unregistered NST And INC MIME Type Extension (Doc ID 1071933.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle WebCenter Interaction - Version 6.5.0 and later
Microsoft Windows (32-bit)
This article is specific to environments deploying the WCI Image Service on IIS.
***Checked for relevance on 27-Jan-2014***

Symptoms

Collaboration Server notification emails are not being sent to users subscribed to a Collaboration Server project discussion or when the notification button is clicked in a discussion.

Collaboration Server Logging Spy reports the following error:

Unable to retrieve the template with name '/plumtree/collab/templates/NotifyLinkNotificationText.nst'

Cause

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