Siebel Adapter Failure During Integration With UCM (Doc ID 1072356.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.3 to 10.1.3.5.0 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

1. The Managed attachements IFrame is appearing only on case and incident. Under the other tabs such as Account, the attachement tab still shows the Siebel Attachment area, not the UCM.
2. Where the IFrame is appearing,  buttons New, Scan, Refresh etc can be seen but we the records are not visible. If you attach files several times and it goes beyond the predefined resultCount parameter, the pagination is appearing, but the result is just not displayed.

Cause

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