Error when Attempting to Access the Admin Applets in Content Server Cluster Configuration (Doc ID 1073702.1)

Last updated on JULY 31, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.0 to 11.1.1.7.0 [Release 10gR3 to 11g]
Information in this document applies to any platform.



Symptoms

Issue
You can not launch any of the WebCenter Content server (WCC/UCM) admin applets from the Administration/Admin Applets page.
When clicking on any of the admin applet icons, the following error occurs:

apUnableToStartApplication(ConfigMan) apFailedToInitialize
syFailedToReceiveResponseWithProtocolData HTTP error response code : 301


Steps to Reproduce
Go to Administration->Admin Applets->click on one of the Admin Applets

Changes

You may have installed a WCC/UCM cluster with multiple nodes.
You may also have added "UseSSL=True" to the WCC/UCM config.cfg file to fix another issue with SSL.

You may have installed your 10g UCM cluster while referencing this My Oracle Support note:
Document 445378.1 - How to Set Up a Two Node Cluster for Content Server on UNIX or LINUX

You may have installed your 11g WCC cluster while referencing these MY Oracle Support notes:
Document 1209496.1 - How to Set Up a Multi Node UCM Cluster for 11g Content Server, URM/Records Manager, or IBR/Inbound Refinery on Certified Operating Systems
Document 1359930.1 - Example Install Steps for a WCC 11g Multi Node Cluster using WLS Pack/Unpack and Web Tier 

Cause

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