FMW 11g - INST-07408 : Unable To Install Or Configure The Product On a 32-bit JVM On a 64-bit Machine (Doc ID 1074666.1)

Last updated on APRIL 13, 2016

Applies to:

Oracle Fusion Middleware - Version 11.1.1.2.0 to 11.1.2.0.0 [Release Oracle11g]
Information in this document applies to any platform.
Checked for relevance on July 22, 2013

Symptoms

When installing and configuring an Oracle Fusion Middleware 11g 64bit product (e.g. OID, Forms, Portal,...etc ) the following error occurs in the OUI screen:

INST-07408 : Unable to install or configure the product on a 32-bit JVM on a 64-bit machine


The following errors are found in the install log:

2010-03-16T14:57:48.090+08:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation.oracle.as.install.engine.modules.validation.handler.weblogicQueries.checkWLSBits] [tid: 13] [ecid: 0000IT_kgBXFw000jzwkno1BbmhJ000004,0] 32 bit Sun JDK dectected
[2010-03-16T14:57:48.092+08:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation.oracle.as.install.engine.modules.validation.handler.weblogicQueries.checkWLSBits] [tid: 13] [ecid: 0000IT_kgBXFw000jzwkno1BbmhJ000004,0] errID ====>>>>:INST-07408
[2010-03-16T14:57:48.109+08:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation.oracle.as.install.engine.modules.validation.handler.weblogicQueries.checkWLSBits] [tid: 13] [ecid: 0000IT_kgBXFw000jzwkno1BbmhJ000004,0] Error:Cannot install or configure the product on a 32-bit JVM on a 64-bit machine.

 

Note:

In the example above it refers to Sun JSK, but it could also refer to the JRockit JDK, if that is being used instead.

Cause

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