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How To Diagnose/Debug a WebCenter Spaces/Portal Issue? (Doc ID 1078361.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Oracle WebCenter Portal - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Purpose

The purpose of this document is to speed up the resolution time of a WebCenter Portal (WCP) problem by helping out on some useful diagnose/debug techniques.
Note:  WebCenter Spaces was renamed to WebCenter Portal after the 11.1.1.6 release.


Other useful Support Notes on Diagnose/Debug for WebCenter:

Note Number Description
<Note 1087542.1> How To Diagnose/Debug Wiki & Blogs Service?
<Note 1082784.1> How To Diagnose/Debug Events Service (Calendar)?
<Note 1142344.1> How To Diagnose/Debug an Export / Import Issue?
... ...

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1. Verify the WebCenter Portal version
 2. Enable WebCenter Spaces Logging
 3. Cleanup or backup logs
 4. Reproduce the problem / issue
 5. Export WebCenter Portal Application or a particular Group Spaces (Optional)
 6. Log a Service Request
References

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