Unable to Change the Group Space Logo (Doc ID 1083843.1)

Last updated on JULY 12, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.1.0 to 11.1.1.6.0 [Release 11g]
Information in this document applies to any platform.
Checked for relevance on 14-AUG-2012

Symptoms

Unable to Change the Group Space Logo.

When attempting to change a Group Space Logo,
you get any of the following results:


You get any of the following errors:

Internal Error



Or

Error:
The image file yourlogo.jpg you tried to upload was invalid. Provide a valid image.



Or:

You don't get any errors but you can't change the Logo.




STEPS

The issue can be reproduced at will with the following steps:

  1. Create a new Group Space base on the "Community of Interest" template.
  2. Click on the Settings Tab -> General Sub Tab.
  3. Click in "Browse" under "Group Space Logo" and find a logo.
  4. Click Apply.
    Here you will see an error or the Logo will not be replaced.

Cause

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